HOTEL OPERATIONS PLATFORM
Every task. Every team.
One Lucy.
The all-in-one operations platform for modern hospitality. Connect your people, properties and processes — from housekeeping and team tasks to checklists and performance.
ONE CONNECTED WORKDAY
Less chasing. More doing.
The detail your team needs.
The overview you need to lead.
Housekeeping
Allocate rooms in bulk or let Lucy plan around your team's available time. Follow every clean on the live timeline.
- Capacity-aware allocation
- Clean types & property timings
- Live start, pause & completion
FROM THE FIRST ASSIGNMENT TO THE LAST CLEAN
A better day for every team.
Plan with confidence
Set your standards, select clean types and allocate the day's rooms around real working hours and check-out windows.
Keep work moving
Your workforce has their rooms, checklists and tasks in their pocket. Every start, pause and finish is recorded.
See the whole picture
Follow progress across properties, resolve unfinished cleans and look back at who cleaned each room — and when.
Built for hospitality.
Lucy is part of the totalstay technology ecosystem. Grounded in real hotel experience, bringing the everyday detail of operations into one connected place.